Snapshot - General Retail Industry Award July 2023

General Retail Award Snapshot

This Award Snapshot has been prepared as an easy reference guide for ACFA members.

To seek further clarification or advice please contact the ACFA workplace advice team.

 This industry award covers employers throughout Australia in the general retail industry and their employees i.e. clerical work done in a retail store or showroom (if orders placed through showroom, retailers, department stores, stores selling – furniture, household appliances, recreational/household/personal goods, household equipment repairs.) Also covers labour hire business for employees placed within a organisation of retail industry; check out operators, sales assistants, stock hands, shelf stackers, door to door sales persons, back office employees performing clerical work in a retail shop (showroom)

It does not cover clerical employees in a retail head office (if no retail activities are conducted at the office)